PlayStation Network accounts show unknown child profiles in October reports

PlayStation Network account holders are finding unknown child profiles inside their family groups that they did not create. Account owners report they cannot delete these profiles independently and must contact PlayStation support to have them removed. Users worry the issue could expose payment details or lead to account takeovers, though officials report zero stolen data or unauthorized purchases.

Reports indicate the profiles are added remotely. A console setting meant to block new users and guest sign-ins does not stop the additions, and this restriction applies only to PS5 hardware. Players should look through parental menus to spot unrecognized accounts. Sony has not commented on the reports.