Total War: Shogun 2 Complete Edition draws response from Creative Assembly

Creative Assembly says an external partner developed Total War: Shogun 2 Complete Edition without normal internal reviews. Creative Assembly and Sega removed the game from sale last week following player complaints about technical problems, lighting issues, pathfinding bugs, and suspected generative AI assets.

Total War vice president Roger Collum accepts responsibility for the state of the release. Senior staff members are currently collaborating with Sega and the creators of the game to figure out the next moves.

Creative Assembly denies using generative AI to create game assets or artwork. The studio permits AI tools only for debugging, analysis, and prototyping, and expects external partners to follow the same standard. Leadership asked players to stop harassing individual staff members. Specific fixes and a timetable for future updates remain unannounced.